Just aheads up for anyone thinking of placing an order for a new Juke and taking out the £299 fixed price 3 year service deal. Another member is currently trying to resolve his own issues over thsi very topic. Having today placed an order for a new car I made enquiries on this very topic and was informed that the 3 year fixed price service plan has to be ordered at the same time as the car. To this end this is clearly stated on my order form and I suggest any person ordering ensures the same.It is also worth noting that I asked if this offer was available with the 0% finance and was told yes it is as it is with the 6.9% preference deal(PCP) I cant answer for other deals or cash purchase but I would assume its available to retail buyers. Just ensure its in black and white, don't assume the salesman knows. Iwould also strongly urge anyone to take this offer as its a no brainer when you look at each years service charge.