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Nissan juke 1.5 dci 2016

Posted: Tue Feb 05, 2019 6:46 pm
by pauls
Hi Guys
I would like some expert advise to my problem at first this created a nasty noise in my engine i then took it to a Nissan dealer
to be told that my car has shredded cam belt and jumped a tooth i have photo of this part they say has caused the damage
and its the called the cylinder head suspended mounting bracket what is it made of and where is it located for the life of me
i cannot see how this is my fault could any
one shed any light on this as they have decided to strip the engine as well they have the head off and i am being told its cost me for
the privilege £800 sorry for the rambling dealers name supplied by request
thanks

Re: Nissan juke 1.5 dci 2016

Posted: Tue Feb 05, 2019 10:00 pm
by vexorg
I'd have thought a 2016 juke would have been under warranty for a serious engine fault like that.

Re: Nissan juke 1.5 dci 2016

Posted: Thu Feb 07, 2019 4:33 pm
by Bernie
Hi Pauls, Welcome to the forum,I am presuming that your warranty is still intact,if so then contact Nissan Customer Services and tell them all about your problem, you should be entitled to have your engine put right free of charge and you should also be entitled to a free courtesy car.
Please keep us informed about your progress.