Hi Ange, welcome to the forum, again sorry that such a topic has bought you here.Identifying the engine source is not easy howeverthe prefix on chassis number S implies Sunderland and I am not sure if the Japaneseones start with O(OPPAMA) or J(Japan) but you get the idea.Timing chain issues. to date I know of very thru UK timing chain issues.The forum has helped a member get an engine change under warranty on a Nismo due to a rattle we believe was timing chain area though Nissan have never said what the problem was. It is well documented in the US about timing chain issues and I truly believe thatalthough the issue hasnt shown up so predomiently in the UK in the way it has in the U.S it will but more likely when the car like yours is out of warranty this is something that will now start to surface due to DIG-T reaching that stage in their life.here is a link to the US forum that details the issuehttp://www.jukeforums.com/forum/nissan-juke-engine-discussion/124817-timing-chain-issues-complaints-thread.htmlAlso speak to Nissans scoial media team as they are pretty good at liasing with customer servicecheck out their face book page https://www.facebook.com/NissanJukeOfficialA direct approach would be another way either by phoning Nissan Customer service or by emailsadly from what i read the latter will not get much of a response and calling can be trickyMake no mistake you face an uphill battle to get Nissan to acknowledge the issue exists and even harder to get them to help.For certainty you will need to have full NISSAN service history to get them to even look I wish you well and hope the forum can be of help to you deks
Deks2014-08-26 15:32:48

 

Thanks deks for your reply and links. I noticed from a thread in May you believed the engines affected are DIG-T. Is there a source where I can verify this. I take it the MR 16DDT engine is the DIG-T. Had a meeting with my garage (a Nissan dealership until April this year) this morning where I bought the Juke. I have been informed the engine is Japanese. If the case, this is interesting and worrying considering the problems over the pond. Will be contacting Nissan shortly and any assistance from your excellent forum would be appreciated. ange

 

The MR 16DDT engine is indeed the DIG-T the link to US site confirms which enginescurrently no official recognition this side of the atlantic as it was believed to be a US only issue due to fuel.I ve always had my doubts BUT we havent seen the same amount of issues here so it would be hard to make a case for it in generalThat said it doesnt mean Nissan won't look at individual cases They are pretty good at reviewing personal cases not always in the way a customer wants but usually fairly considering all the circumstances of a case.

 

Hi Ange, We're very sorry to hear that you've been having problems with your Juke. As suggested by Deks, please can you email the details to us at socialmedia@nissan.co.uk? We just need your full name, contact number, registration, name of the dealer and a summary of the issue - we'll look into it for you immediately.Just to clarify, the service campaign in the US does not affect any Juke sold in the UK as the two cars are entirely separate. The UK Juke is built here with engines built in Japan.Thanks, Nissan

 

Hi Nissan, thanks to your post to Ange, much appreciatedissue is engine related and the Japanese built DIG-T engine at that I know we havent in the UK experienced anywhere near the issues in the US I do wonder if this problem is taking longer to materialise in the UK the symptons are identical even though its taken much longer to appearI am also of the knowledge that a DIG-T ENGINE has been changed by Nissan and the removed unit sent back to Japan for diagnosiswhere as I am not in a position to state this car had the same issueit sounded like it to myself and three others when we listened to it prior to Nissan taking it in Anyhow thanks again for taking a look at this case hopefully a satisfactory outcome for all will ensuefrom a forums point of view this is an issue that needs to be kept an eye on.

 

Hi deks and Nissan GB Thank you for your replies. Information forwarded as requested. Continuing to research and contact as many sources as I can. Have to be honest and say trust and faith levels with Nissan are low. Will keep posting and thankyou for your assistance. ange

 

Hi ange do keep us informed on this I will state this now I have always been concerned about this chain issue in the U.S and the official statement by Nissan that UK cars are NOT affected I accept that currently we are not experiencing anywhere like the numbers in the US but I do believe that the problem DOES exist and is just taking longer to materialise. Here in the UK I believe the problem will not arise for us until the car is outside of the warranty period of 3 years and thus costing owners a considerable sum of moneyI personally would not own a DIG-T over 3 years old for this very reason and I do believe that this case will be the first of many. Unfortunately NissanGB/UK/Europe has taken the stance it doesnt afffect us so we are not interested and therefore will be leaving many owners with huge bills to pay.

 

This is the sort if thing that makes me paronide as I had to have a engine put into my Subaru at 43k mile and just over three years
Cost was just under 10k

Looks like a px will happen for me in 18 months time although I was wanting to keep my Nismo for 7-8 years as I love it so much but reliability and no big bills is the reason I like to buy new cars

 

I ve told everyone I know with a DIG-T engine to get shot of it prior to warranty engine just to be on the safe side.a few months ago I planned on buying a used DIG-T for myself but I wont be now and the DCI is going up for sale shortly and then its hasta la vista Nissan

 

Hi deks and members of this forum, WOW. Strong opinions deks. This matter is not resolved yet. Especially I have to thank deks, socialmedia@nissan.co.uk and the forum for their assistance. Update: Recieved phone call from Nissan this afternoon from the Directors Office and the matter is progressing. As to the outcome, we have yet to see. Maybe a few days. This does not detract from the stress and pressure of dealing with this issue and continuing in my role at work. Presently hiring a car however, Nissan will provide a car once my Juke is at a dealership for diagnostic purposes. For research purposes. One thing I do need assistance with is identifying Jukes with MR16DDT engines subject to voluntary service recall in USA/Canada. Anybody have friends or family in USA/Canada. Struggling from this end to gain information which I believe is available in USA/Canada online due to their transparency laws. Your help will be greatly appreciated. Have been contacting various sources/media to gain any feedback. Once again my thanks for your help. ange

 

The only reason I bought a petrol engine juke was because of scourge of the cambelts fitted to
Nissan diesels now I have only one engine I can trust nissan 1.6 na. So it's back to kia
With their 7 year warranty for me when my juke gets on a bit, and resist temptation
To buy another nissan will keep well away from any dig-t shame I intended buying
The 1.2 dig-t juke.

 

Definitely looks like I will be buying an extended warranty.

 

If the engines were built in Japan, and use the same engine as the US ones, then it's bound to rear it head over here. It maybe our cooler climate which is keeping the problem out of the way for now.What is the cause of the problems in the US?

 

This may help:http://www.jukeforums.com/forum/nissan-juke-engine-discussion/124817-timing-chain-issues-complaints-thread.htmlI very much doubt climate has any relevance, as much of the US/Canada is considerably cooler than here for at least 4 months of the year.

 

IIve also just been reminded that a DIG-T owner in Denmark has also suffered premature Chain failurecannot remember all the specifics of the case but pretty sure Nissan Europe washed their hands of itdespite it being exactly the same failure as USA experienced

 

JoeElliott post #294 is the start of it, loads more posts by Joe.http://www.jukeforums.com/forum/nissan-juke-engine-discussion/124817-timing-chain-issues-complaints-thread-30.html#post1909642

 

I only mentioned the weather as the usa has rather hot climate, then ad you said cooler winters. The extremes from very hot to cold maybe causing the problem. I'm clutching at a very small straw. It's just the UK seam to have a steady temp throughout the year.

Or it could be the chain drying out which is causing it to destroy itself . . .

 

According to Nissan th chain issue in the states is due to their inferior fuel I assume this means the timing is altered and thus putting a strain on componentsthis is a theory I had accepted as no cases at the time appeared in the UK move on some monthsand we see Danish Juke go pop, A UK Nismo get engine replaced for what to a few of us sounded likefront end chain clonk(owner is Aston Martin chief mechanic) and now we have a UK DIG-T with chain failurethe tow dig-t chain failures both happening just outside 3 year warranty period.

 

I've been in touch with some of the team over at the U.S based Jukeforums to try and get some further information as to the issues surrounding the timing chain failures in the U.S .There are two specific threads which details most of the factsVoluntary Service Campaign (P4213) - Timing Chain / TensionerTiming Chain Issues and Complaints ThreadI have not yet read through them but will do to get as much detail as I canthe guys did say that at first Nissan USA denied there was any issue but eventually admitted the problem.they did say " It was very hard to believe that the UK isn't experiencing the same
timing chain problems given that this mechanical issue appears to be
universal amongst all Dig-T's and has nothing to do with gasoline type
used as Nissan originally "claimed" it was."I don't understand why we are not showing the same level of problems and I doubt Nissan will ever be honest about it and reveal. I've seen comment from them which dont add up. They make the point that our cars are built in the UK not Japan but yet then quote the engine comes from Japan so I assume from the same plant and line that makes the U.S ones therefore it will be constructed in the same way with the same mechanical parts. One thing to note though it does only seem to relate to cars built prior to a date sometime in 2013. From this I assume Nissan realised there was an issue and quietly made changes to the mechanical parts fitted in order to rectify the problem.

 

Could the issue be due to folk in America generally making longer journeys than drivers in Japan and the UK ?
I'm tempted to wonder if mainland Europe have experienced theses issues too, although language problems will prevent most of us working that out.
Are UK drivers experiencing problems doing higher than average mileage ?

 

Could it be that it is a small random number of cars that are affected and that Nissan would rather deal with them as they occur rather than do a mass recall where the majority of cars would be unaffected. The assumption is that if there's a fault in a component, then the whole batch must be faulty, but that's not necessarily true.

Of course, it's still being handled badly and Nissan should accept responsibility for the cost of the work outside warranty as long as the car is serviced to schedule (and not necessarily by a Nissan dealer) until the cam chain is changed.

 

It seems all engines of this type Dig or Gdi suffer timing chain, valve problems. If you read Misubishi, Volvo, VW forums, people have spent small fortunes in some cases, having these engines repaired. This is from a Mitsubishi forum, which may explain the problem

The engine was designed to run on low/zero sulpher fuel which is mandatory in Japan and a lot of redesign had to be done to the engine particulary the catalytic convertors to enable it to run on European fuel. This why you are advised to run any GDI engine on a 97 octane low sulpher fuel such as BP Ultimate. The sulpher content blogs up the injectors which is why fuels that contain cleaning agents are recommended.
However this is not all - the main problem with the engine lies in its name GDI (Gasoline Direct Injection) The fuel is directly injected into the cylinders and does not go through the inlet tract. Only air goes throught the inlet tract and valves and this is where the problem lies - no amount of fuel line cleaners will do any good as they don't go into the inlet tract. Modern engines rely on EGR valves to recycle exhaust and crancase gases (which include oil mist) back into the inlet tract. On a normal engine this presents no problem as the fuel air mix combines with this and does not allow any build up of carbon on the back of the inlet valves or throttle body. In the GDI engine there is no fuel going through the inlet tract just air and all the crap from the EGR valve which builds up as carbon deposits in the throttle body and on the back of the inlet valves and this causes all the problems with poor running / idling and engine management lights coming on.

 

Indeed, the question is, if you don't buy Nissan, are any other manufacturers any different? Of course I'm not criticizing Deks decision - he is at the sharp end, so has every justification to be mightily pissed off. I would not buy a Suzuki ever because I have had personal experience of appalling customer service (over 15 years ago - I have a long memory). However, I'd consider a vauxhall despite GM's side saddle fuel tank issue where they decided not to do a recall because they calculated that it would be cheaper to pay out for legal cases than to do a recall - and people were dying as a result. Nissan certainly aren't that bad, though regulation has tightened up since then.

 

So I was trawling the Spanish NJ Club, as you do, and found this:

Hola Jukers!
He recibido una carta tanto de la Nissan como de la DGT diciendome que la correa de distribución está mal alineada. No se como pueden ocurrir estas cosas...

Which, loosely translated says "Hi Jukers. I have received a letter from Nissan and the DGT (the Spanish equivalent to our Road Traffic Department) saying that the timing belt is mis-aligned. I cannot understand how such things could happen."
The engine of his car is the 1.5 dci 110 bhp.
This post was made in August 2013!A response from another forum member said "Eso es que le pasó a uno de la misma serie que el tuyo y llaman a todo el lote a revisión". Which means "This happened to another of the same series as yours, and they (I presume Nissan) called the whole lot in for review."

 

Bugger!!