Hi all. My name is Pat and I have a Nissan Juke Tekna. We purchased our juke in October 2010. I have never done many miles and at 22.000 miles the cvt transmission failed. July 15th this year so out of warranty. My car was taken to Crystals in Boston Lincs. I contacted Nissan and they assured me they would do all they could to help but when they found out my car was not serviced at a Nissan garage they backed away saying I had not been loyal to them. They did find me a recon from Macys in Scotland and said it would be ÂŁ3,000. My husband rang Macys and he said he did all the cvt recons for Nissan and we could have one delivered to Boston for ÂŁ2,500. I have no idea how he has so many recons as the Juke only came out in 2010!! Interesting though !! We removed our car from the garage and found another cvt for a fraction of the cost Nissan wanted to charge us but for some reason Crystals drained the oil from the gear box and put in new? Have no idea why they would have done this except our mechanic thinks oil may have had metal filings in it. New torte converter was also needed. I seem to have been taken off the Nissan facebook page. I did get a phone call from some director whose name escapes me to say there was nothing he was prepared to do due to lack of loyalty. The fact that this was our 3rd new car from them I would have thought was showing loyalty. If you have the chance I would suggest you take out extended warranty on your cars or change before warranty runs out!! Good luck.
acrorat2015-02-12 17:53:40
acrorat2015-02-12 17:53:40